Super22 values your privacy. This document clearly explains how we collect, use, and protect your personal data as a member of our platform.
This Privacy Policy is published by super22 ("we", "Platform") and applies to all users who access or register at super22.fun and its related mobile applications. We understand that your trust is our most valuable asset, and protecting your personal data is our top priority.
As an online entertainment platform operating in Malaysia, we fully comply with the Personal Data Protection Act 2010 (PDPA) and all related legislation in force in Malaysia. This policy clearly explains what data we collect, how it is used, who it is shared with, and how you can manage your own data.
By registering or continuing to use the super22 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
Super22 collects various types of personal data during the registration process, platform use, and financial transactions. Below is a summary of the data we collect and its purposes:
| Data Categories | Type of Information | Primary Purpose |
|---|---|---|
| Identity | Full name, MyKad/passport number, date of birth, gender | Identity verification (KYC), fraud prevention |
| Contact | Phone number, email address, residential address | Account communications, transaction notifications |
| Financial | Bank account details, e-wallet numbers, deposit and withdrawal records | Payment processing, anti-money laundering |
| Technical | IP address, device type, web browser, operating system, access logs | Security, fraud detection, platform improvement |
| Usage | Game history, betting records, account activity, session times | Account management, responsible gaming, service analytics |
| Cookies | Session cookies, preference cookies, analytics cookies | Improved user experience, usage statistics |
We only collect data that is strictly necessary for platform operations and regulatory compliance. All data collection is carried out transparently, and you will be informed of any changes to the categories of data collected.
The personal data we collect is used solely for legitimate purposes necessary for the operation of the super22 platform. We do not use your data for any purpose unrelated to the services you use.
Super22 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited circumstances where we need to share your data with certain parties to ensure the platform functions properly and remains legally compliant.
All third parties that receive your data are required to meet security standards equal to or higher than our own. A written data protection agreement is mandatory for every partner that handles our members' personal data.
Super22 continuously invests in the latest security infrastructure to ensure your personal data is protected against unauthorised access, breaches, or misuse. We employ a multi-layered security framework covering technical, organisational, and physical aspects.
Super22 uses cookies and similar tracking technologies to enhance your user experience, maintain login sessions, analyse platform usage patterns, and enable certain features to function properly.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some areas of the super22 platform.
Under Malaysia's Personal Data Protection Act 2010 and super22's internal policies, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request immediate correction.
You may object to the use of your data for marketing purposes at any time, free of charge.
You may request the deletion of your data, subject to applicable legal retention requirements.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request restriction of your data processing under certain circumstances provided by law.
To exercise any of the above rights, please contact our privacy team via the support email. We will process your request within 14 business days. In complex cases, this period may be extended to up to 30 business days, and you will be notified in advance.
Super22 retains your personal data only for as long as it is needed for its stated purposes or as required by Malaysian law. Once the retention period expires, your data will be securely deleted or anonymised.
In some circumstances, your personal data may be processed or stored on servers located outside Malaysia, primarily through international game software providers or technical infrastructure we utilise.
In every case of international data transfer, super22 ensures that:
The super22 platform may contain links to third-party websites or services such as payment providers or gaming partners. This Privacy Policy applies solely to the super22 platform.
When you leave our platform and access third-party websites, you are subject to those websites' privacy policies. We encourage you to read the privacy policy of every website you visit. super22 is not responsible for the privacy practices of any third party.
Super22 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements.
You will be notified of any significant changes via your registered email or in-platform notification at least 14 days before they take effect. The latest update date is always displayed at the top of this page. Continued use of the super22 platform after the effective date of any amendment constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how super22 handles your personal data, our privacy team is ready to assist:
Our team will process all privacy-related requests within 14 business days. For urgent account security issues, please use Live Chat for an immediate response.
We employ industry-leading technology and best practices to ensure your data remains secure and private at all times.
Every piece of data transmitted between your device and super22's servers is protected with military-grade encryption. Your personal and financial information cannot be read by any third party while in transit.
Secure your account with an extra layer of protection through 2FA. Even if your password is compromised, no one can access your account without the verification code sent to your device.
Our automated monitoring system is always active, detecting any suspicious activity on your account. Any unauthorised access attempt will be blocked immediately and you will be notified.
Super22 is in full compliance with the Malaysia Personal Data Protection Act 2010. We undergo regular compliance audits to ensure all our data handling practices meet or exceed legal requirements.
We have never and will never sell your personal data to advertisers or third parties for their marketing purposes. Your data belongs to you — we only use it to improve your experience.
Through your account settings, you can manage communication preferences, review the data we hold, request corrections, and control how your data is used — all in one convenient place.